Bug fixes
Broken forms, layout breakage, errors after browser or plugin updates.
Service / 06
Technical support
Someone responsible for the site after launch. Fixes, content updates, monitoring, security and backups — with a response time you can hold me to, instead of a developer who answers when convenient.
- Response time
- Within 4 hours
- From
- €200 / month
- Monitoring
- 24 / 7
- Backups
- Daily
What you get
/ 01Content updates
Pages, prices, articles and banners — for teams without an in-house editor.
Uptime monitoring
Automatic checks around the clock, with an alert reaching me before it reaches your customers.
Security and DDoS
Firewall, rate limits, CDN protection, dependency updates for known vulnerabilities.
Backups
Daily copies of files and database, with a restore that has actually been tested.
Monthly report
What was done, what broke, what should be dealt with before it becomes urgent.
How it goes
/ 02- 01
Audit
Current state, risks and what breaks first if nothing is done.
- 02
Handover
Access, backups, monitoring and staging environment set up.
- 03
Agreement
Response time and scope written down, not implied.
- 04
Ongoing work
Tasks by ticket, monitoring in the background, updates on schedule.
- 05
Report
Monthly summary and a plan for the next one.
Built with
/ 03- Vercel
- Cloudflare
- Sentry
- UptimeRobot
- GitHub Actions
- Plausible
Common questions
/ 04Do you support sites you did not build?
Yes, after an audit. If the codebase is beyond reasonable repair I will tell you upfront rather than bill for firefighting.
What counts as a response time?
The time until I confirm the task and start on it. Critical failures — a site that is down — are handled out of hours.
What if I need more hours some months?
The plan includes a set number of hours; extra work is billed hourly at an agreed rate, approved by you in advance.
Can we pause the plan?
Yes, with a month’s notice. Monitoring and backups can stay on separately if you want.
Cases in this service
View all work
Wings chess school
A new website and ads for an online chess school: 2,400+ trial lesson sign-ups and 4,000+ visitors a month.
Sila Chteniya
Website, SEO and ads for a Moscow speed-reading school: more than 200 enquiries a year through the site.
Eslana
An online store from scratch, SEO and ads for a disinfectant manufacturer: 100+ leads and 60 sales a month.
DIK-LES
A website from scratch and ads for a Moscow sawmill yard: 40,000+ visits from high-intent searches and 500+ leads.